Across Culture - Explore, Learn and Connect with UAE Culture

The Platinum Rule: The Key to Cross-Cultural Success

Maitha Mohammed
April 18th, 2025
20

The Platinum Rule: The Key to Cross-Cultural Success

In today’s globalized world, many professionals interact with colleagues, clients, and teams from different cultural backgrounds daily. A common principle we’re taught is the Golden Rule: "Treat others how you want to be treated." However, when working across cultures, a more effective approach is the Platinum Rule: "Treat others how they want to be treated." Why the Platinum Rule Matters Cultural norms shape how people communicate, make decisions, and build relationships. What is respectful or polite in one culture might be perceived differently in another. By adopting the Platinum Rule, professionals can avoid misunderstandings and foster stronger connections. Key Aspects of Cultural Adaptation

  1. Communication Styles – Some cultures value direct communication, while others prefer an indirect approach. Learning how your counterpart's express agreement or disagreement is crucial.
  2. Non-Verbal Cues – Handshakes, eye contact, and personal space vary by culture. Understanding these small details can make a big difference.
  3. Decision-Making & Negotiation – While some cultures prioritize hierarchy and authority, others encourage collaboration. Adapting to these differences can lead to more successful business interactions.

By studying different cultures and making an effort to adapt, professionals can navigate cross-cultural interactions more effectively and build trust with their global counterparts.

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Across Culture - Explore, Learn and Connect with UAE Culture